Terms & Conditions

Guarantee.

Manufacturers' guarantee applies on all the products. All windows meet European quality standard E 43, which is a manufacturer's quality standard and covers the producer's defective work (such as optical defects, delamination, etc.). If there occurs any defects, please contact our sales representatives.

Returning the goods.

The consumer is entitled to return the goods within 14 days from the date of receipt of the goods. The concept of consumer is regulated by the Consumer Protection Act (TKS § 2 lg 1 p 1). To return the goods, you must contact the customer service immediately or send an e-mail and submit an application. The application must have the following information: buyer's name and props, the reason for the return, the name of the goods to be returned, the code, the order / invoice number and the bank account to which the money will be returned. Return delivery costs are borne by the customer, unless the item received does not correspond to the order. The cost of returned goods is 10% of the value of the returned goods. The amount paid by the customer will not be refunded before the returned goods have arrived at the warehouse and the reason for the return has been verified. The purchased goods are not refundable if:

- the goods are specially manufactured or purchased on the basis of a customer order

- the goods are damaged or broken

- the goods have been attempted to install and have glue traces

- the manufacturer's stickers have been removed from the goods (NB! Do not remove stickers before installation, they are proof that the goods have been purchased from us)

Other conditions.

The presentation of the goods in our online shop does not represent a leagally binding offer by us and is not mandatory. Product images are for illustrative purposes only and may differ from the actual product.

Since it is a fragile commodity AS Limitex reserves the right to waive the sale if for some reason the ordered goods have broken and the new goods can no longer be offered at such a price. In this case, the customer gets a full refund.